New-lead follow-up
Automatic email and SMS the moment a lead comes in, then a sequence over the next days so no one slips through the cracks.
Turn leads you already have into customers.
Most Gulf Coast businesses do not have a follow-up problem they can see. They have quotes that went quiet, leads that never got a second text, and happy customers who were never asked for a review. Redmont builds and runs the system that fixes all three.
Where the revenue leaks
Three gaps quietly costing you customers.
- Quotes and estimates that went cold with no nudge
- New leads that never got a timely second touch
- Finished jobs that were never asked for a review
- Past customers no one ever reached back out to
The leads are already there. The follow-up is missing.
Every quote you sent and every form you answered cost you something to generate, whether it was your time, your team's time, or ad spend. When there is no system to follow up, that work walks out the door. The businesses that win are not always the ones with the most leads. They are the ones that follow up when everyone else gives up.
About 8 in 10 leads are not ready to buy the first time they reach you.
If your only follow-up is hoping they call back, most of them will not.
Every un-followed-up quote is revenue you already paid to create, then let go quiet.
What we set up and run for you
Quote and estimate reminders
Gentle, well-timed nudges that bring cold quotes back to life and keep deals from going quiet.
Review requests
Sent automatically after a job or visit, timed for the best response and routed to your Google profile.
Win-back and seasonal
Re-engage past customers and send timely seasonal offers so your pipeline stays warm year round.
One inbox and CRM
Calls, texts, emails, and customer history in one place, so nothing gets lost across tools or staff.
Done for you
We build the workflows, write the campaigns, monitor deliverability, and send you a clear monthly report.
How it works
1. Free audit
We map where leads are leaking now, from first contact to repeat business, and show you the gaps costing the most.
2. Setup
We build your follow-up system, write the campaigns, and set up the review flow around how your business actually runs.
3. We run it
Your leads get worked automatically, your reviews keep coming in, and you get a monthly summary of what it produced.
Who it is for
If your business runs on quotes, bookings, repeat customers, and word of mouth, follow-up is where the next dollar is. We build it for businesses like these.
Home services and contractors
Restaurants and hospitality
Medical, dental, and wellness practices
Retail and boutique shops
Auto, marine, and repair shops
Professional services
A managed service, not another tool to run.
This is a setup fee plus a monthly managed service, scoped to your business after the free audit. You are not buying software to figure out. You are hiring the team that builds it, runs it, and keeps it working.
Not included unless scoped: paid ad spend, third-party software subscription fees, photography, or long-term contracts.
What is included
- Platform, setup, and onboarding
- Workflow build and campaign copywriting
- Review request automation routed to Google
- Deliverability monitoring and list hygiene
- One dashboard for leads, conversations, and history
- Monthly reporting and ongoing optimization
Common questions
Do I need to switch tools?
No. We bring the platform that runs the follow-up, review requests, and customer history. You do not need to buy or learn new software, and we work with the way your team already takes calls and leads.
Will this annoy my customers?
No. Timing and frequency are tuned so messages land when they are actually useful, people opt in, and every message makes it easy to stop. The goal is a helpful nudge at the right moment, not noise.
How fast until it is running?
Most setups go live within a couple of weeks of the audit, depending on how many workflows and campaigns you want on day one. We start with the highest-value gap first so you see results quickly.
What does it cost?
A setup fee plus monthly management, scoped to your business after the free audit. The audit tells us exactly what to build, so you pay for what you actually need instead of a generic package.
Do you do this for my industry?
Yes. Home services, restaurants and hospitality, medical and dental practices, retail shops, auto and marine, and professional services all run on the same follow-up fundamentals. We tailor the campaigns to your customer journey.
Request a free follow-up audit
Tell us what happens after a lead reaches you today. We will map where customers are slipping away and show you the first version of a system to keep them.